This is the standardized program which is a basic of ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is designed especially for management professionals to clear upon their direction and the strategies for an uninterrupted enhanced team. It supplies professionals with the practical skills necessary for continuous learning and improving IT organization, with the firm and productive strategic direction. The ITIL Strategist certification is designed for both the ITIL Managing Professional and Strategic Leader streams.
Course Curriculum
Module 1: An Introduction to ITIL 4 Strategist: DPI
Module 2: Direct, Plan and Improve Concepts
Module 3: Direction, Planning, and Principles in Context
Module 4: GRC Principles and Methods
Module 5: Continual Improvement
Module 6: Organizational Change Management
Module 7: Measurement, Indicators, and Reporting
Module 8: Measurement and Value Streams
Module 9: Stakeholders, Communication and Feedback
Module 10: Practice Exams